Privacy Policy

Last updated: 22 March 2026

1. Our Commitment to Your Privacy

Recuvery Ltd (“Recuvery”, “we”, “us”, or “our”) is committed to protecting and respecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This Privacy Policy explains how we collect, use, store, and protect your personal data when you:

• Visit our website: https://recuveryapp.co.uk
• Use our software platform and services (the “Services”)

2. About Us

Recuvery Ltd is a company registered in England and Wales.

Company Number: 16148687

Registered Office: 82 King Street, Manchester, M2 4WQ, United Kingdom

Email: support@recuveryapp.co.uk

Recuvery Ltd acts as the data controller for the purposes of UK data protection law.

3. Information We Collect

A. Information You Provide

We may collect the following information when you use our Services:

• Name and business details
• Email address and phone number
• Account and billing information
• Invoice and customer-related data entered by you

👉 Recuvery only collects data necessary to provide its software services.




B. Information Collected Automatically

When you use our website, we may collect:

• IP address
• Device and browser information
• Website usage data

4. How We Use Your Data

We use your personal data to:

• Provide and operate our Services
• Create and manage user accounts
• Process subscriptions
• Enable invoicing and communication features
• Provide customer support
• Improve and optimise our platform
• Comply with legal obligations

5. Payment Processing

Recuvery does not process or store payment card details.

All payments are securely processed by third-party payment providers such as Stripe, who act as independent data controllers.

Recuvery does not hold or control customer funds.

6. Legal Basis for Processing

We process personal data based on:

• Performance of a contract
• Legitimate interests (such as improving our services)
• Compliance with legal obligations
• Consent (where applicable)

7. Cookies

We use cookies and similar technologies to:

• Ensure website functionality
• Analyse performance and usage
• Improve user experience

Non-essential cookies are only used after obtaining your consent.

8. Data Sharing

We may share your personal data with:

• Payment processors (e.g., Stripe)
• Cloud hosting and infrastructure providers
• Analytics and service providers
• Legal or regulatory authorities where required

We do not sell your personal data.

9. Data Storage and Transfers

We primarily store and process personal data within the United Kingdom.

In certain cases, limited data may be processed by trusted service providers outside the UK. Where this occurs, we ensure appropriate safeguards are in place in accordance with UK GDPR.

10. Data Retention

We retain personal data only for as long as necessary to:

• Provide our Services
• Comply with legal obligations
• Resolve disputes

11. Your Rights

Under UK GDPR, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Restrict or object to processing
• Data portability
• Withdraw consent (where applicable)

To exercise your rights, contact:

📧 support@recuveryapp.co.uk

12. Data Security

We implement appropriate technical and organisational measures to protect your personal data, including:

• Encryption
• Secure infrastructure
• Access control mechanisms

13. Communications

We may contact you regarding:

• Your account
• Service updates
• Support requests

We do not send marketing communications without your consent.

14. Children’s Privacy

Our Services are not intended for individuals under the age of 18.